1. Home
  2. Gateway
  3. Error 1064: An exception occured in the service when handling the control request

Error 1064: An exception occured in the service when handling the control request

On starting the Gateway Server service in the Taskmanager, you get the error:

[NL]: Kan de Gateway Server – service op Lokale computer niet starten. Fout 1064: Uitzondering in de service bij het verwerken van de besturingsopdracht. 

[FR]: Erreur 1064: Une exception s’est produite dans le service lors du traitement de la commande.

[ES]: Error 1064: Se presentó una excepción en el servicio al administrar la solicitud de control.

Solution

  • Uninstall Gateway (Start > Control Panel> Programs and Features > find Gateway in the list and hit ‘Uninstall’)
  • Download Gateway again:
  • Right mouse click on *.exe > Run as Administrator
  • Install Gateway with default settings.

Was this article helpful?

Related Articles