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Configuration of graphical card

Problem 1

Symptoms

  • I don’t see the cursor of the mouse or there’s a delay on the cursor.
  • When I draw a line, the line doesn’t appear immediately but after a few seconds.
  • When I select elements, it takes several seconds before I see the selection.

Solution

[Windows Vista or 7]

  • Close Diamonds.
  • Right click the Diamonds icon on your desktop.
  • Click on ‘Properties’ and go to the tab ‘Compatibility’.
  • Check the option ‘Disable desktop composition’.
  • Click ‘OK’.
  • Start Diamonds.

[Windows 8 or 10]

  • See problem 2

[virtualized Windows running on MAC]

  • in the settings of the virtual machine (usually Parallels or VM Ware), there’s an option in the screen settings called ‘3D acceleration’. Turn if off.

Problem 2

Symptoms

  • Diamonds is slow – even with small models:
    • When selecting elements
    • Working with the model in general
  • Drawing runs sluggish:
    • The cursor is not visible
    • Cross lines are drawn over each other and seem to clear the drawing area
  • Error message on accessing results: ‘Attempted to read or write protected memory. This is often an indication that other memory is corrupt.’ Often accompanied by Problem in TStructure.Drawstructure

Solution:

[all Windows verions]

  • In Diamonds go to → Options → Preferences → Tab ‘Drawing’
  • Tick on or off  ‘Graphical input using Open GL’.
  • Restart Diamonds.
  • Check if the problem is solved. If the problem is still not solved on a Windows 8 or 10, try the following:
    • Close Diamonds.
    • Right click on your desktop > open the NVIDEA control panel.
    • Go to ‘Manage 3D settings’
    • Turn off the option ‘Thread optimisation’.
    • Click ‘Apply’.
    • Start Diamonds.

Problem 3

Symptoms

  • I don’t see the nmes of the axes, although the font size is large enough.
  • When looking at the loads, I don’t see the values, although the font size is large enough.
  • When looking at the results, I don’t see the values, although the font size is large enough.
No graphical problem Graphical problem

Solution

  • In Diamonds → Options → Preferences → Tab ‘Drawing’
  • Check or uncheck (depending on the state of the checkbox when you opened this window) the option ‘Fast rendering’.

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