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  3. Errors
  4. Error: Connect client to Gateway

Error: Connect client to Gateway

Error message on starting Diamonds/PowerConnect: Connect client to Gateway

[NL]: Verbind Client met Gateway

[FR]: Connecter client à Gateway

[ES]: Conectar client a Gateway

Cause: the service ‘Gateway’ is not running.


  1. Open Task Manager ( CTRL +  ALT +  DEL or right mouse click on the Windows bar).
  2. Click on ‘More details’.
  3. Click on ‘Open Services’.
  4. Find the service ‘Gateway’ > right mouse button > ‘Start’.
    The Status should be ‘Started’.
  5. Close Task Manager.

Diamonds/ PowerConnect will continue the start-up process.

Solution 2

You still see the message: ‘Connect Client to Gateway’. Try the following in sequence!

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