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Error 1922: Service Gateway Server (GatewayServer) could not be deleted

During the installation of Gateway, you get the error

Error 1922: Service Gateway Server (GatewayServer) could not be deleted. Verify that you have sufficient privileges to remove system services.

Solution

  • Close the installer/messages.
  • Open Task Manager > tab page ‘Services’ > Click on ‘Open Services’.
  • Find the service ‘Gateway’ > right mouse button > ‘Stop’.
  • Find the service ‘Gateway Server’ > right mouse button > ‘Stop’. 
    Can't stop the service?

    When you try to stop the service, you get the error:
    Windows could not stop the Gateway Server service on Local Computer. Error 1061: The service cannot accept control messages at this time.

    Solution

    In the Taskmanager, go to the ‘Details’ tab and stop the processes ‘BuildSoft.Gateway.exe’ and ‘BuildSoft.Gateway.Server.exe’.

  • Run the installer again.

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