1. Home
  2. CodeMeter
  3. Dongle Update
  4. Error Box not found on updating dongle

Error Box not found on updating dongle

Contents

Error from CodeMeter Control Center: Update for CmDongle x-xxxxxxx FirmItem 100684 –> Box not found.

Solution

The license dongle belonging to the upgrade file you’re trying to execute, it not plugged in or not recognized by the computer.

  • If the license dongle was plugged into the computer: re-plug the license dongle into the computer. Try to execute the file again.
  • Else: find the license dongle and plug it into the computer.

Was this article helpful?

Related Articles

Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT