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  4. Error: Run SQL server instance

Error: Run SQL server instance

Error message on starting Diamonds/PowerConnect: Run SQL server instance.

Additionally, you can see: GetNumberOfMaterials or GetNumberOfVariableSections.

[NL]: Draaien SQL Server instance

[FR]: Exécuter l’instance du serveur SQL

Cause: the SQL instance is not running.

Solution

  • Open Task Manager > Click on ‘More details’ at the bottom to see the full version of the Task Manager > tab page ‘Services’.
  • Click on ‘Open Services’.
  • Find the service ‘SQL Server (SQLEXPRESS14 or SQLEXPRESS14BS)’ > right mouse button > ‘Start’.
    Can't start the service?

    When you try to start the service, you get the error:
    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    [NL]: Kan de service niet starten omdat deze is uitgeschakeld of omdat het geen ingeschakelde apparaten met zich heeft verbonden.

    Solution

    Find the service ‘SQL Server (SQLEXPRESS14 or SQLEXPRESS14BS)’ > right mouse button > ‘Properties’. Set the Start-up type to ‘Automatic’. Click ‘OK’ to close the window.


  • Close the task manager.
  • Diamonds should continue the start-up process. If not:

  • In the Task manager > tab page ‘Services’ (= the first printscreen), SQL Server is referred to as ‘MSSQL§SQLEXPRESS14’. In the window ‘Services’ (= the second print screen) it’s referred to as ‘SQL Server (SQL EXPRESS14)’.
  • In the Task manager > tab page ‘Services’, you’ll also find a service called SQL Agent (SQLAgent§SQLEXPRESS14 or SQLAgent§SQLEXPRESS14BS). These services are not used by BuildSoft software and may not be confused with ‘MSSQL§SQLEXPRESS14’ or ‘MSSQL§SQLEXPRESS14BS’.

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