How can we help?
Recent Articles
- SLL 10: stresses in L-section
- DS EC 07: Buckling y’ and lateral torsional buckling (Method 2) of an I-section
- Installation CodeMeter
- DS EC 06: Buckling y’ and lateral torsional buckling (Method 1) of an I-section
- Can I transfer a webshop license?
- Diamonds is too big for my screen/ Diamonds is too small for my screen
- Diamonds is stuck when switching between programs
- SLL 09: unsymmetric bending
- DT EC 03: Buckling in and out of the plane
- DT EC 01: Shear
Popular Articles
- Error: Could not find the Database Engine startup handle
- Error 1064: An exception occured in the service when handling the control request
- How to manually remove an SQL database
- Error reading setup initialization file
- How to use Codemeter dongle as network license dongle
- Trouble starting up Diamonds/ PowerConnect
- Error: The specified directory for the INSTALLSHAREDDIR parameter is not valid
- Error: Connect client to Gateway
- How to model a column, a foundation pile, a wall or a foundation pit as a spring?
- ERROR: One or more errors occurred. at System.Threading.Tasks.Task.
Support Policy
The support staff monitor email from 8h30-17h, Monday to Friday (more on working hours & days closed).
Please be patient when posting an issue as staff may not be in the same timezone as you.
Response times vary but most customers will receive a response within 48 hours.
Need Support?
Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support
STAY UP TO DATE! SIGN UP FOR BUILDSOFT NEWSLETTER »
Get free resources, information about product updates, webinars, event information, promotional offers and more delivered in your mailbox.