Errors

• Error: The application was unable to start correctly (0xc0000005).

  When starting Diamonds/PowerConnect or BIM Expert, you get the error: [NL]: Kan applicatie niet correct starten (0xc0000005). Klik op OK...

• Error: an internal system error occured

  When installing BIM Expert, you get the error: [EN]: An internal system error occured. Please refer to DXError.log and DirectX.log in...

• An error occured while downloading the file http://www.buildsoft.eu/downloads/tempsoft/…

  While running the Diamonds, PowerConnect or BIM Expert installer, you the the error: Solution Download the Gateway installers: Gateway 32...

• BIM Expert shows splash screen and closes

  BIM Expert shows splash screen and closes immediately. Solution You need to update the firmware of the dongle.

• BIM Expert doesn’t start

  BIM Expert doesn’t start. BIM Expert remains stuck on the splash screen. Solution You need to update the firmware of...