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13 ArticlesTroubleshooting →
- Cannot connect to Gateway on Server
- Error 1053: Windows could not start the GATEWAY service on Local Computer. The service did not respond to the start or control request in a timely fashion
- Error: Data currently not found on Gateway: Gateway database is updating at BuildSoft.Gateway.Client.MaterialDataProvider.GetDatabaseItemData(…)
- Error 1068: The dependency service or group failed to start
- Error 1064: An exception occured in the service when handling the control request
Gateway
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How to reset the libraries/ databases back to the default
Open Diamonds/ PowerConnect/ BIM Expert. Go to Help > Configuration tool. A new program opens. Go to Gateway Server >... -
Error: Cannot start Gateway-service on Local computer. Error 193: 0xc1
During the start-up of Diamonds/PowerConnect, you get the error: [NL]: Kan de Gateway-service op Lokale computer niet starten. Fout 193:0xc1... -
What is Gateway?
Gateway and Gateway Server are two services developped by Buildsoft providing the communication between the software (Diamonds, PowerConnect and BIM Expert)... -
Unable to uninstall Gateway
Option 1: Run Microsoft InstallAndUninstall fixer https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Option 2: Uninstall manually 1. Stop services Go to Task Manager tab ‘Services’...
