Error 1923: Service Gateway Server (GatewayServer) could not be installed On installing Diamonds, you get the error: Solution Download the Gateway installers: Gateway 32 bit Gateway 64 bit Right mouse click on *.exe > Run as Administrator Install Gateway with default settings. Run the Diamonds/ PowerConnect or BIM Expert installer after this. Was this article helpful? Yes No Related Articles Error 1064: An exception occured in the service when handling the control request Error: The operation could not be completed. The system cannot find the file specified Error 1069: The service did not start due to a logon failure. Error: Windows could not start the Gateway service on Local Computer. Error 2: The system cannot find the file specified. Gateway and Gateway Server can’t be started, it seems somethings blocks their start Error: Unable to complete the operation. The dependency service does not exist or has been marked for removal.