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  3. How to make a back up from user defined materials and cross sections

How to make a back up from user defined materials and cross sections

You need administrator right to perform this procedure.

How to make a back-up of the section/ material library

  • Add all desired user-defined materials/ cross-sections to the library of Diamonds/ PowerConnect.
  • Close all Diamonds/ PowerConnect/ BIM Expert projects.
  • Go to the folder C:\Windows\System32\config\systemprofile\AppData\Local\BuildSoft\GatewayServer\*folder with highest number*
    The file user.db contains the user-defined cross-sections and materials.
  • Make a copy of the file user.db and store it in a safe location. The copied library is your back-up library.
    You may change the name of user.db, but at the moment you want to load this back-up library back into Diamonds, you have to set the name back to user.db.

How to load a back-up of library

  • Close all Diamonds/ PowerConnect/ BIM Expert projects.
  • Open Task Manager ( CTRL +  ALT +  DEL or right mouse click on the Windows bar).
  • Click on ‘More details’.
  • Stop services Gateway and Gateway Server.
    • Go to the tab page Details.
    • Find BuildSoft.Gateway.exe in the list, select it and hit End Task. BuildSoft.Gateway.Server.exe will disappear from the list.
    • Find BuildSoft.Gateway.Server.exe in the list, select it and hit End Task. BuildSoft.Gateway.Server.exe will disappear from the list.

  • Go to the folder C:\Windows\System32\config\systemprofile\AppData\Local\BuildSoft\GatewayServer\*folder with highest number*
  • Replace the current user.db with the back-up user.db you made in the previous step. 
  • Open Task Manager ( CTRL +  ALT +  DEL or right mouse click on the Windows bar).
    Go to the tab page Services and click on ‘Open Services’.
  • Find the service Gateway Server from the list > right mouse button > Start.
    Note: you could try to start the service Gateway Server already in the dialog from step 6, but the one below gives more information if something goes wrong.
  • A progress bar appears. The Status should be ‘Started’.
  • Find the service Gateway from the list > right mouse button > Start.
    If you get Error 1053. Wait 5s and try again.
    If you still get Error 1053 after that, then Gateway was not well installed (solution here).
  • Start Diamonds/ PowerConnect/ BIM Expert. The back up database is now available.

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